Menara Airport Marrakech

Feedback from passengers

The Airport Authority takes no responsibility for the content of messages posted here. This service is for the benefit of airport users who wish to express their views or share helpful information with each other. Questions or comments posted on this page will not receive a response from airport staff. To contact the airport please see the Contact page.

Jay Cao
Tue, 15 May 2012, 6:25 am
my sunglasses was stolen from my check-in luggage! I can't believed it! And to make it worse, it was Easyjet who told me that I have to check-in my carry on because the airplane was full! This place is full thieves, be careful.
NA (USA)
Sun, 6 May 2012, 1:00 pm
myself and all of my family got touched in private places by the security services staff. my apple iPad got stolen and also my sunglases i will never go back to this airport ever again it was awful!!!!
Ponde Pondep (Norway)
Sun, 25 Mar 2012, 11:55 am
Thank you for stole my sunglasses from my case!! Really nice of you!! Fu....!!!!
Attilio giaquinto (italy)
Sun, 25 Mar 2012, 10:06 am
Today we took easyjet flight at 8.40 to Malpensa. The only bug at the gate www my girlfriend putting the wallet in the bag and be stopped her telling that They would send it because it was too big. When we landed the money were stolen. I Know WHO bad been how can i tell it to the Police?
Simon (United Kingdom)
Sat, 11 Feb 2012, 3:01 pm
We have just got back from Marrakech (easyjet) yesterday 10th Feb 2012. My partner put her camera in the hold luggage. Camera stolen!
wolters (NL)
Wed, 8 Feb 2012, 8:21 am
By phoning to the airport, only waiting. Nobody knows something.

MAR who does the luggage for Ryaniar, not to be connected with.
Yet4you does not have a emailadres
brian chivers
Wed, 8 Feb 2012, 8:01 am
im travelling to marrakech in three weeks and was a little put off at reading about the thef's thanks for the onfo!
Vale (Vail)
Fri, 27 Jan 2012, 11:57 am
If you are placing electronics and jewelery into your checked luggage, especially in places like Africa, then you are a fool. Sorry if you lost your iPad, but it should have been with you on the plane. Geez.
Rafiq mulls (Manchester England)
Sun, 15 Jan 2012, 7:09 pm
I would like to add that there are thieves at the airport. My checked in luggage was broken into and my apple iPhone was stolen from it. I just can't understand that how can an international airport tolerate with these kind of complaints regarding theft from checked in luggage.Why are the authorities not doing anything regard to these thefts, also how come the government are not looking in to these kind of regular complaints. It is very very sad that these kind of people are allowed to work at these places just very sad.
Ptere de Jager
Wed, 11 Jan 2012, 5:51 pm
Thanks guys for the warnings.
A Runnells (USA)
Mon, 26 Dec 2011, 5:56 am
Being an American I guess I didn't understand that airports could be corrupt but I was shown just how that works at Menara Airport. I had a watch that was a Christmas present for my brother, my American smartphone, and several other small things stolen from my checked luggage. If they want tourists to keep coming back to keep their economy up, they might want to treat them a little better. That's enough to make me think twice about Morocco int he future.
EKATERINA DOMBROVSKAYA (VALENCIA)
Thu, 8 Dec 2011, 7:32 pm
When I was flying back to Valencia on 22, November, 2011 (flight FR7227), my climbing robe were confiscated by airport security official. We´ve checked the matter with Ryanair and the robe is NOT forbidden. I want you to send me the robe back, please. The security official women noted down my name, flight number, so I guess she understood her fault (just didn´t want to recognize it when I was there) and I hope the climbing robe will be sent back to me. Thank you.
aamir (england)
Sun, 6 Nov 2011, 11:28 pm
marrakeck airport seems much better then agadir airport,security staff and immigratration staff is rude,
freddie
Sat, 29 Oct 2011, 3:55 am
I don't think that the security was really good because I had lot's of metal things on me and the detector didn't pick it up. There wasn't anyone doing body checks and it was a bit of a joke really.
Sasha Symonds (Australia)
Tue, 23 Aug 2011, 7:26 am
Whilst i enjoyed my stay in Marocco I was extremely upset by the security screen at the airport. I've been through dozens of security pat downs at dozens of airports on 5 continents. I was handled and touched inappropriately by the staff. I tried to complain and they told me it was because they were searching for drugs. I was never offered a private room to be searched in, and feeling someones private parts in public is unacceptable in any culture or city irrespective of the drug/security concerns. If this is a necessary security check there needs to be separate rooms for it to be done, or I need to be asked permission before publicly humiliating me.
hampsink (belgium)
Thu, 18 Aug 2011, 11:13 am
Beware of risks of theft of special goods from your suitcase after check in. I had a pc tablet hidden between laundry in my suitcase. After returning home the pc tablet was disappeared Only a plastic bag in which I had put it was on top of everything in the suitcase. Nothing else was stolen. And looking into the suitcase I could not have an empression that one reaaly had been looking/searching for something.This must be organised crime. otherwise you cannot detect such a pc tablet in a closed suitcase
Ben Anderson (England)
Sun, 14 Aug 2011, 7:45 am
Great to have a smoking area after security - thanks!
Paul Jansen (The Netherlands)
Wed, 22 Jun 2011, 1:52 pm
Be aware of your valuable belongings in your suitcase on this airport. The jewelry of my wife, hidden in a well tied purse in the toilet case, was stolen out the suitcase after check-in. The jewels were probably detected while scanning the suitcase. This looks like organized crime.
A message to the airport carrier Royal Air Marroc about this remained unanswered.
Flora (England)
Fri, 28 Jan 2011, 11:11 am
Passport Control is unacceptably slow and bureaucratic, and needs to be speeded up. The information recorded on your fiches is pointless.

The lounge before Passport Control, with musicians, henna tattoos and small shops, is wonderful - I just wish it was on the other side after Passport Control, so we could have stayed longer.
chiara morandini (italy)
Thu, 27 Mar 2008, 6:09 am
I can't find the name of the designer of the new terminal at Menara Airport: can you help me? I liked it very much..

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